modernmobile.in aims to provide quality products and reliable service. Refunds are processed according to the conditions described below.

1. When a Refund May Be Issued

A refund may be provided in situations such as:

• Order cancelled by ModernMobile.in

• Product unavailable after payment

• Eligible defective product where replacement is not possible

• Eligible damaged product where replacement is not possible

• Incorrect product supplied where replacement is not available

• Approved return under our Return Policy

2. Refund Approval

Refund requests are subject to verification.

Customers may be required to provide photographs, videos, order details and other information necessary to verify the issue.

3. Refund Method

Where possible, refunds will be processed through the original payment method used for the order.

For Cash on Delivery orders, we may request appropriate bank account or other payment details required to process the refund.

4. Refund Processing Time

Once a refund is approved, the refund will generally be initiated within [5–7 business days].

The actual time taken for the amount to appear in your bank account or payment account may depend on your bank, card issuer or payment service provider.

5. Partial Refunds

In certain circumstances, only a partial refund may be provided where the product has been partially used, damaged due to customer handling, or where only part of an order is eligible for refund.

6. Shipping Charges

Shipping charges may not be refundable unless the return or cancellation is due to an error attributable to ModernMobile.in or otherwise required under applicable law.

7. Cancellation Before Dispatch

If you wish to cancel an order, contact us as soon as possible.

Cancellation requests received before dispatch may be considered subject to order status and processing conditions.

Once an order has been dispatched, cancellation may not be possible and the customer may need to follow the applicable return procedure.

8. Failed or Unsuccessful Transactions

If your payment has been deducted but the order was not successfully created, please contact us with the transaction details.

Any eligible amount will be processed according to the payment gateway’s settlement and refund procedures.

9. Contact Us

For refund-related queries:

Website: modernmobile.in
Email: contact@modernmobile.in
Phone: +91 86526 66700
Business Address: Shop No. 5, Parijat Building, Aqsa Masjid Road, Jogeshawari West, Mumbai 400102